“It’s about setting expectations and finding creative ways to exceed those again and again,” as he bags up another user laptop, readying it for its trip halfway across the country. “I’ve spent the last twelve years building a career in a fast-paced, customer-service business and that way of thinking has always served me well,” Josh concludes.
Husband, dad (to his German Shepard, Zeppelin), artist, and friend would be a few of the words that best describe Josh Cummins. He’s the guy who is unafraid to jump in and do whatever needs to be done, whether for a customer or fellow team-member, while always keeping the mood light with his witty sense of humor.
“I’m glad for the opportunity to be able to make a difference; to have purpose on a daily basis and know that the work that I do can brighten someone else’s day,” Josh says with a smile as he digs into the details of his next customer ticket.
“..the really great make you feel that you, too, can become great.“ ~ Mark Twain